We want you to be completely satisfied with your purchase. Should that not be the case, Flashback Limited accepts returns within 30 days of shipment of your item(s).
- Email firstname.lastname@example.org for return questions or to start the process.
- Returns must be in new condition (unopened, unused) for full refund (excluding any shipping costs paid). Return shipping is the responsibility of the buyer.
- If the item you received is incorrect, defective, or damaged, Flashback Limited will provide a pre-paid shipping label for return, and will provide either a replacement or a full refund (at the buyer's choice).
- Refunds will be returned to the original method of payment.
During the holidays, anything purchased from November 1st to December 31st qualifies for extended returns: contact us before January 31st. All holiday returns follow the above guidelines.
After contacting us at email@example.com, mail your product to:
2115 Stone School Circle
Ann Arbor, MI 48108
If you are shipping an item (or items) over $75 in value, we recommend using a shipping service with tracking, or purchasing shipping insurance. Due to circumstances beyond our control, Flashback Limited cannot guarantee that we will receive your returned item.