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Return Policy

We want you to be completely satisfied with your purchase.  Should that not be the case, Flashback Limited accepts returns within 30 days of shipment of your item(s).

  • Email for return questions or to start the process.
  • Returns must be in new condition (unopened, unused) for full refund (excluding any shipping costs paid). Return shipping is the responsibility of the buyer.
  • If the item you received is defective, or damaged, or incorrect due to a shipping error on our part,  Flashback Limited will provide a pre-paid shipping label for return, and will provide either a replacement or a full refund (at the buyer's choice).
  • Refunds will be returned to the original method of payment. 

During the holidays, anything purchased from November 1st to December 31st qualifies for extended returns: contact us before January 31st.  All holiday returns follow the above guidelines.


After contacting us at, mail your product to:
Flashback Limited
2179 S. State Street
Ann Arbor, MI 48104

If you are shipping an item (or items) over $75 in value, we recommend using a shipping service with tracking, and purchasing shipping insurance. Due to circumstances beyond our control, Flashback Limited cannot guarantee that we will receive your returned item.